Activate Google Reviews collection
To activate the collection and management of your Google reviews in Vocaza Journey, you need to contact the support team.
Activation steps:
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Provide the Vocaza support team with the Google Business profile(s) you want to connect, specifying the desired semantic analysis plan for each;
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You will then receive an email inviting you to authorize Vocaza Journey to access your Google reviews;
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Once the authorization is granted, your reviews are automatically synchronized within Vocaza Journey.
👉 At any time, you can revoke this authorization from your Google Business account. Review synchronization will then be immediately stopped.
This approach ensures a secure connection that complies with Google’s requirements, while giving you full control over the access you grant.