Version - February 19, 2026

The contact import process has evolved to provide greater flexibility and autonomy in managing your data.

You can now:

Create custom metadata directly during the field matching step, without leaving the import process.
Edit the values of list-type metadata during the matching step, allowing you to adjust or complete your reference lists in real time.
Configure the distribution when performing a manual import:
- immediate sending,
- or scheduled sending via an integrated calendar.

Semantic analysis is enhanced with new capabilities:

A new industry-specific theme plan dedicated to the hospitality sector, covering both traditional hotels and outdoor hospitality. This thematic plan enables more detailed analysis tailored to the specific challenges of the sector.
The ability to modify the thematic plan of a survey already in production, with the option to reanalyze all existing comments. This operation requires intervention from our team: please contact support to benefit from this feature.

We have resolved several issues to improve the stability and consistency of the system:

Dashboards – Global view: Fixed an error occurring when switching surveys after applying a filter.
Dashboards – Consultant accounts: Fixed a display issue affecting consultant accounts.
Comment analysis: Fixed a malfunction causing repeated comments or missing comments associated with certain themes.
Export – Custom metadata: Fixed a failure that could occur when exporting data including custom metadata.
Google Reviews – Thematic analysis: Fixed an issue causing an error when the same theme appeared multiple times in the review analysis.
Contact import: Fixed an error message that could appear during a manual or automatic import.
At-risk contacts: Fixed a display issue affecting responses when selecting another at-risk contact.
Interface – Dropdown (MacBook / Safari): Fixed a malfunction affecting the dropdown component on MacBook when using the Safari browser.