---
title: How to measure customer satisfaction across the customer journey with a single survey?
description: Satisfaction across the customer journey with a single survey?
---

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September 30, 2025

# How to measure customer satisfaction across the customer journey with a single survey?

👉 **Vocaza Journey allows you to create surveys on a single event/service or across multiple stages/services** (see [How to create a satisfaction survey?](https://knowledge-base.vocaza.com/en/vocaza-journey/how-do-you-create-your-first-satisfaction-survey?hsLang=en)).

Multi-stage/service surveys give you the ability to evaluate several interactions or services within a single survey.

- [Get started](https://knowledge-base.vocaza.com/en/vocaza-journey/get-started?hsLang=en)
- [Setting up a satisfaction survey !](https://knowledge-base.vocaza.com/en/vocaza-journey/setting-up-a-satisfaction-survey-1?hsLang=en#main-content)

    - [Creating and modifying surveys](https://knowledge-base.vocaza.com/en/vocaza-journey/setting-up-a-satisfaction-survey-1?hsLang=en#creating-and-modifying-surveys)
    - [Managing the distribution of surveys](https://knowledge-base.vocaza.com/en/vocaza-journey/setting-up-a-satisfaction-survey-1?hsLang=en#managing-the-distribution-of-surveys)
    - [Contact import](https://knowledge-base.vocaza.com/en/vocaza-journey/setting-up-a-satisfaction-survey-1?hsLang=en#contact-import)
    - [Diffusion via URL/QRCode](https://knowledge-base.vocaza.com/en/vocaza-journey/setting-up-a-satisfaction-survey-1?hsLang=en#diffusion-via-url-qrcode)
- [Setting up a customer journey](https://knowledge-base.vocaza.com/en/vocaza-journey/setting-up-a-customer-journey?hsLang=en)
- [Analysing my results](https://knowledge-base.vocaza.com/en/vocaza-journey/analysing-my-results?hsLang=en#main-content)

    - [How to analyze my results?](https://knowledge-base.vocaza.com/en/vocaza-journey/analysing-my-results?hsLang=en#how-to-analyze-my-results)
    - [What are the semantic analysis models for comments?](https://knowledge-base.vocaza.com/en/vocaza-journey/analysing-my-results?hsLang=en#what-are-the-semantic-analysis-models-for-comments)
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